Resolve common issues across the Studio Platform.
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This section details common issues and solutions for Studio.
There are a number of reasons you may be experiencing poor performance in Studio.
The performance of Studio will depend on the computer's hardware. In particular, the GPU and the memory will affect performance and the size of data that can be loaded. On systems with both internal and external GPUs (for instance MacBook Pros with external GPU card), Studio requests the most powerful GPU available. Studio does not provide support for running browsers with software GPU drivers.
Visit https://get.webgl.org/ to ensure your browser supports WebGL.
Studio makes use of Chrome's hardware acceleration feature. Follow the instructions below to enable hardware acceleration in Chrome:
- Start Chrome, then select Menu > Settings.
- Scroll down to select the Advanced option.
- Click the System section, then enable Use hardware acceleration when available.
We have observed a known performance regression while using Chrome on MacBook + AMD Radeon 500 series GPU. While under investigation, it is believed this issue is caused by an unknown performance bug in Apple's OpenGL drivers. The recommendation from the Chrome team is to turn on Metal backed ANGLE in your Chrome's
This section details common issues and solutions for Data Connectors.
Note: This section is only relevant to customers who configured a BigQuery connector prior to May 25th, 2022.
On May 25th, 2022, Studio released Version 1.39, which featured performance improvements for the BigQuery connector, facilitating faster data retrieval when making BigQuery queries.
As part of these performance upgrades, our backend now makes use of the BigQuery Storage API. Unfortunately, this update caused our BigQuery connector to require one additional BigQuery permission.
The connector now requires three roles:
- BigQuery Read Session User (newly required as of May 25th, 2022)
- BigQuery Data Viewer
- BigQuery Job User
To update the roles for service accounts that are already uploaded into Studio, follow these instructions:
1. Navigate to the GCP Console IAM page.
Link to GCP Console IAM page: https://console.cloud.google.com/iam-admin/iam
2. Add the new role to the Studio service accounts.
For any service accounts currently in use in Studio, click the pencil icon on the right side. Choose Add Another Role >> BigQuery Read Session User.
Updated 17 days ago